If you have a user name and password,

Click Here

If you would like to access a new portal, please click here and we will email your user name and password

Why use the Serena Sleep Portal? 

With our customers in mind, we’ve recently completed an upgrade to our Customer and Production Management Software to include enhanced features and options that contribute to an excellent customer service experience.

Though there are many more features, below are a few highlights:

• Improved Case Tracking

We take due dates seriously. With our upgraded software, due dates are emphasized more than ever before, to get your cases on time, every time.

• Submit, Track & Communicate

24/7 access to submit cases, view case statuses, request pickups, send direct messages to the lab, view statements digitally and much more. Uploading documentation, images and digital design files has never been easier.

• Scheduled Reports

You can now sign up to receive a daily email with case information, including tracking numbers to track cases that are shipping to you.

• Shipment Bundling

Our software is now offering a comprehensive bundling module, which allows us to bundle your cases together – saving you added shipping costs!

• Go Paperless

Prefer digital invoices & statements over a stack of papers? You now have the option to request digital copies only.

• Easier Billing

Take advantage of our new automatic payment system. You can now register for automatic payments to easily take care of your balance each month.